{"id":158,"date":"2022-03-17T15:11:30","date_gmt":"2022-03-17T15:11:30","guid":{"rendered":"https:\/\/populationmatters.org\/?page_id=158"},"modified":"2026-01-26T08:58:14","modified_gmt":"2026-01-26T08:58:14","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/populationmatters.org\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull curved-bottom\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\" style=\"background-color:#7a7485\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"720\" src=\"https:\/\/populationmatters.org\/wp-content\/uploads\/2022\/06\/earth-banner.jpg\" class=\"wp-block-cover__image-background wp-post-image\" alt=\"\" data-object-fit=\"cover\" srcset=\"https:\/\/populationmatters.org\/wp-content\/uploads\/2022\/06\/earth-banner.jpg 1920w, https:\/\/populationmatters.org\/wp-content\/uploads\/2022\/06\/earth-banner-300x113.jpg 300w, https:\/\/populationmatters.org\/wp-content\/uploads\/2022\/06\/earth-banner-1024x384.jpg 1024w, https:\/\/populationmatters.org\/wp-content\/uploads\/2022\/06\/earth-banner-768x288.jpg 768w, https:\/\/populationmatters.org\/wp-content\/uploads\/2022\/06\/earth-banner-1536x576.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\"><h1 class=\"has-text-align-center wp-block-post-title\">Contact us<\/h1><\/div><\/div>\n\n\n\n<p class=\"lead\">Here&#8217;s how you can get in touch with us.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Address and telephone<\/h3>\n\n\n\n<p>To contact us by post us post, please use:&nbsp;<strong>Population Matters, The Chandlery, 50 Westminster Bridge Road, London SE1 7QY, UK<\/strong><\/p>\n\n\n\n<p>To contact us by phone please use:&nbsp;<strong>+44 (0)20 8123 9116<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">DONATIONS AND Memberships<\/h3>\n\n\n\n<p>For all queries regarding donations and memberships, please contact our team on <strong>020 4552 5142<\/strong> or&nbsp;<a href=\"mailto:supporters@populationmatters.org?subject=Contact%20us%20\">click here to email us<\/a>.&nbsp;<\/p>\n\n\n\n<p>If you would like to donate by post, please make cheques\/ vouchers payable to &#8220;Population Matters&#8221; and send it to <strong>Population Matters, The Chandlery, 50 Westminster Bridge Road, London SE1 7QY, UK<\/strong>. Please do not send cash in the post.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Media<\/h3>\n\n\n\n<p>For press enquiries, see our&nbsp;<a href=\"\/media\">Media<\/a>&nbsp;page for contact details.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">feedback and complaints<\/h2>\n\n\n\n<p>We&#8217;re always happy to receive feedback. We understand that things sometimes go wrong. We see complaints and feedback as an opportunity to learn, enabling us to continually make improvements. Our aim is to deal with any problems quickly and efficiently.<\/p>\n\n\n\n<p>You can read our full&nbsp;Complaints and Feedback Policy <a href=\"https:\/\/populationmatters.org\/wp-content\/uploads\/2024\/09\/Population-Matters-Complaints-and-Feedback-Policy.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<p>You can contact us at <a href=\"mailto:supporters@populationmatters.org\">supporters@populationmatters.org<\/a>&nbsp;to submit feedback or complaints. Please use the word \u201cfeedback\u201d or \u201ccomplaint\u201d in the subject line. Alternatively, you can write to us at the address given above.<\/p>\n\n\n\n<p>We aim to resolve complaints as quickly as possible and, if you are not happy with our response, we will arrange for a second (and third, if necessary) review of your complaint.<\/p>\n\n\n\n<p>We are registered with the Fundraising Regulator. If you remain unhappy with any complaint resolution regarding fundraising, and internal processes have been exhausted, then you may contact the&nbsp;<a href=\"https:\/\/www.fundraisingregulator.org.uk\/\"><strong>Fundraising Regulator<\/strong><\/a>&nbsp;to investigate independently.<\/p>\n\n\n\n<p>We regularly review feedback and complaints to make improvements.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Your enquiry<\/h3>\n\n\n\n<p>You can contact us at <a href=\"mailto:enquiries@populationmatters.org\">enquiries@populationmatters.org<\/a> for general enquiries. <\/p>\n\n\n\n<p>We try to respond to email within\u00a0<strong>2 working days<\/strong> but are a small organisation and cannot always reply as quickly as we&#8217;d like to. We ask for your patience and understanding.\u00a0<\/p>\n\n\n\n<p>We regret that we do not provide contact details for, or forward correspondence to, our patrons or Expert Advisory Group&nbsp;members.<\/p>\n\n\n\n<p>Regarding website queries, please consult in the first instance, where relevant, our&nbsp;<a href=\"\/population-matters-terms-use\">terms of use<\/a>&nbsp;and&nbsp;<a href=\"\/privacy-policy\">privacy policy<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"How to get in touch with Population Matters","protected":false},"author":4,"featured_media":1088,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-158","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact us - Population Matters<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/populationmatters.org\/contact-us\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact us - 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